Isla Mujeres, Mexico | Travel Information
General Info, Travel Info, & FAQs are provided to assist with your vacation.
CUSTOMS Adult visitors are allowed to bring in three litres of wine, beer OR liquor, AND 20 packs of cigarettes OR 25 cigars OR 200g of tobacco duty free.
For more information call the customs department (Aduanas Mexico) in Mexico City at 52-55/5802-0836 or 5802-0839.
Also see the section in General Info: Illegal items.
IMPORTING ANIMALS To import your dog or cat, upon entering Mexico you must provide a health certificate issued within 15 days of your departure from your home country and signed by a registered veterinarian stating your pet is free of contagious diseases. You must also provide a vaccination certificate specifying the animal has been vaccinated against rabies, hepatitis and distemper (if the animal is old enough).
For more information contact the animal health directorate (Dirección General de Salud Animal) at tel 52-55/9183-1000 ext 34087 or 34093.?
GETTING THERE BY AIR Flights arrive at the Cancun International Airport/Aeropuerto Internacional Cancún (airport code CUN), from which you take a ferry to Isla Mujeres (see Getting there: By ferry, below). Flying time to Cancun is about 3 1/2 hours from New York, 4 1/2 hours from Los Angeles and 12 hours from London.?
Airlines that service Cancun (area code 998) include Aeroméxico (tel 287-1822), Aeromar (tel 01-800-237-6627 or 886-1100), Aerosaab (tel 984/873-0804, Playa del Carmen), Alaska Airlines (tel 800/252-7522, US), American Airlines (tel 01-800-904-6000), American Trans Air (tel 800/435-9282, US), Condor (tel 800/364-1667, US), Continental Airlines (tel 01-800-900-5000), Copa Airlines (tel 01-800-265-2672), Cubana de Aviacion (tel 887-7210 or 886-0355), Delta Airlines (tel 01-800-123-4710), Frontier Airlines (tel 800/432-1359, US), Iberia Airlines (tel 55/1101-1515, Mexico City or 800/772-4642, US), KLM Royal Dutch Airlines (tel 01-800-907-4700), Lan Airlines (tel 01-800-123-1619 or 305/670-9999, Miami), Líneas Aéreas Azteca (tel 01-800-229-8322), Mexicana (tel 01-800-801-2010), Northwest Airlines (tel 01-800-907-4700 or 01-800-830-7400), Taca Airlines (tel 55/5211-6640, Mexico City or 800/400-8222, US), Thomsonfly, United Airlines (tel 01-800-003-0777) and US Airways (tel 800/428-4322, US).
Note: The phone numbers listed above are local access numbers unless otherwise stated. To access US 1-800 numbers, see the section in General Info: Telecommunications.
BY FERRY Various express ferries and water taxis/speed boats leave from Juárez Port and the Terminal Marítima de Gran Puerto Cancún, as well as from various docks in the Hotel Zone. A car ferry also operates from Punta Sam.
UltraMar operates air-conditioned ferries (tel 843-2011) between Cancun and Isla Mujeres numerous times daily between 5:30am and 12:30am. The trip takes about 15 minutes. The ferry has toilets on board and offers refreshments for sale. The round-trip fare costs about US$6 and the one-way fare costs about US$3, plus a 10% tax. Kids up to 1.2m in height ride free. You can also transport bicycles on this ferry line. Catch the ferry at Juárez Port.
Fares and schedules are subject to change.
GETTING AROUND BY GOLF CART, SCOOTER AND BICYCLE Isla Mujeres is small enough to get around on foot in the downtown area, although to see the whole island you?ll want to rent a golf cart, scooter or bicycle.
Driving is on the right. Alto means ?stop.? No-parking areas are indicated by a circle with a diagonal line superimposed on the letter ?E,? which stands for estacionamiento. One-way streets are common.
BY TAXI A taxi stand is located next to the ferry dock, or you can call taxi dispatch at 877-0066. Taxis often pick up additional passengers until the vehicle is full.
Taxis do not have meters. Agree on a price before you get into the vehicle. Taxi tours are available in addition to standard taxi service.?
BY FERRY Ferries operate between Isla Mujeres and Cancun. See Getting there: By ferry, above.
BY AIR Isla Mujeres has a small airport (airport code ISJ) from which Aerosaab (tel 984/873-0804, Playa del Carmen) offers tours to Holbox Island, Chichen Itza, Merida and Uxmal.
Disclaimer: Information is provided as a service to visitors and is updated regularly. All
information should be verified prior to travel.
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